Privacy Policy

Privacy Policy

Last updated: 08/02/2026

SpotDeals.co.uk respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website, place an order or contact us.

Who We Are

SpotDeals.co.uk is operated by:

Legal business name: SpotDeals LTD
Business address: 12 Pinewood Rd Bromley BR2 9AD
Email: contact@spotdeals.co.uk
Phone: 151 496 0089

For data-protection purposes, the business identified above is responsible for deciding how and why your personal information is used.

Information We Collect

We may collect:

  • Your name, email address and phone number

  • Billing and delivery addresses

  • Order, payment and transaction information

  • Communications with our customer-support team

  • Website usage, device, browser and IP-address information

  • Marketing preferences

  • Fraud-prevention and security information

Payment information is processed by secure third-party payment providers. SpotDeals.co.uk does not normally store complete credit or debit card details.

How We Use Your Information

We may use your personal information to:

  • Process payments and fulfil orders

  • Arrange delivery and provide tracking updates

  • Manage cancellations, returns, refunds and warranties

  • Respond to questions and provide customer support

  • Prevent fraud and protect our website and customers

  • Maintain business, tax and accounting records

  • Improve our website, products and services

  • Send marketing communications where permitted

  • Comply with legal and regulatory obligations

Our Lawful Bases

Depending on the reason for processing your information, we may rely on:

  • Contract: To process your order, collect payment, arrange delivery and provide customer support.

  • Legal obligation: To maintain financial records, comply with tax requirements and respond to lawful requests.

  • Legitimate interests: To prevent fraud, protect our business, improve our services and manage customer relationships where your rights do not override those interests.

  • Consent: Where you have actively agreed to marketing communications or non-essential cookies.

You may withdraw your consent at any time where consent is the basis for processing.

Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Payment processors

  • Delivery companies and couriers

  • Website and e-commerce providers

  • Hosting, analytics and security providers

  • Customer-support and communication providers

  • Professional advisers, insurers and accountants

  • Government authorities or law-enforcement agencies where legally required

These providers may only use the information for the services they perform or as otherwise permitted by law.

We do not sell or rent your personal information.

International Data Transfers

Some service providers may process personal information outside the United Kingdom.

Where an international transfer takes place, we take reasonable steps to ensure that appropriate legal safeguards are used to protect your information.

Cookies

Our website may use essential cookies required for navigation, secure checkout and order processing.

With your permission, we may also use analytics, performance, functionality and advertising cookies. You can manage non-essential cookies through our cookie controls or your browser settings.

Further information is available in our Cookies Policy.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

  • Complete orders and provide customer support

  • Meet tax, accounting and legal requirements

  • Resolve disputes and enforce our agreements

  • Prevent fraud and protect our business

Retention periods may vary depending on the type of information and the reason it was collected. Information that is no longer required will be securely deleted or anonymised where appropriate.

Data Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure.

However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

Your Data-Protection Rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information

  • Restrict how your information is used

  • Object to certain processing

  • Request the transfer of your information

  • Withdraw consent

  • Object to direct marketing at any time

Some rights are subject to legal conditions and exceptions.

To exercise a right, contact us at contact@spotdeals.co.uk. We may request information to confirm your identity before completing your request.

Marketing Communications

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or contacting us.

Service communications relating to orders, delivery, security or customer support are not marketing messages and may still be sent where necessary.

Third-Party Websites

Our website may contain links to websites operated by other organisations. SpotDeals.co.uk is not responsible for their content, security or privacy practices. You should review their privacy policies before providing personal information.

Complaints

Contact us first if you have concerns about how your information has been handled so that we can investigate the issue.

You also have the right to submit a complaint to the Information Commissioner’s Office, the United Kingdom’s data-protection regulator.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, services or legal obligations.

The revised policy will become effective when published on our website. The latest revision date will be shown at the top of this page.

Contact Us

For questions, requests or concerns relating to this Privacy Policy, contact us:

Email: contact@spotdeals.co.uk
Phone: 151 496 0089
Address: 12 Pinewood Rd Bromley BR2 9AD