Terms Of Service

These Terms of Service govern your use of SpotDeals.co.uk and any purchases made through our website. By visiting our website, placing an order, or using our services, you agree to these terms.

About SpotDeals.co.uk

SpotDeals.co.uk is an independent online retailer offering limited-stock deals, clearance products, discounted e-bikes, and other selected products.

SpotDeals.co.uk is a trading name of [insert legal business name], located at [insert business address].

Product Information

We aim to ensure that product descriptions, photographs, specifications, prices, and availability are accurate. However, minor differences may occur, and we may correct errors or update product information without prior notice.

Some products are offered in limited quantities or as clearance stock. Availability is not guaranteed until your order has been accepted.

Orders and Acceptance

After placing an order, you will receive an order confirmation. This confirms that we have received your order but does not necessarily mean it has been accepted.

We reserve the right to refuse or cancel an order due to:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment problems

  • Suspected fraud or unauthorised activity

  • Incorrect customer or delivery information

  • Circumstances preventing us from fulfilling the order

If we cancel an order after payment has been collected, the amount paid will be refunded to the original payment method.

Prices and Payment

All prices are displayed in the currency shown on the website. Applicable delivery charges and taxes will be displayed during checkout where required.

Payment must be completed and authorised before an order can be processed. We accept the payment methods displayed at checkout.

Delivery

Available delivery methods, charges, and estimated delivery times will be displayed during checkout or provided in your order confirmation.

Delivery estimates are not guaranteed. Delays may occur because of carrier disruptions, weather, customs processing, product availability, or other circumstances beyond our reasonable control.

Customers must provide complete and accurate delivery information. Additional charges may apply if an order must be resent because an incorrect address was provided or the delivery was not accepted or collected.

Cancellations and Returns

Customers purchasing online may have the legal right to cancel eligible orders within 14 days after receiving the goods, subject to applicable exceptions.

After notifying us of a cancellation, the product must normally be returned within 14 days. Items should be returned in their original condition and should not be handled beyond what is reasonably necessary to inspect them.

Customers may be responsible for return delivery costs for change-of-mind returns unless otherwise stated. This does not apply where a product is faulty, damaged, incorrectly supplied, or where the law requires us to cover the return cost.

Certain products may be excluded from change-of-mind cancellation rights where permitted by law.

Further information is available in our Cancellation Policy and Return and Refund Policy.

Faulty, Damaged or Incorrect Products

Products must be as described, fit for purpose, and of satisfactory quality.

Contact us promptly if your product arrives damaged, defective, incomplete, or different from what you ordered. We may request your order number and clear photographs or videos showing the problem.

Depending on the circumstances and your legal rights, we may provide a repair, replacement, price reduction, or refund.

Nothing in these terms limits or removes your statutory consumer rights.

Product Use and Safety

Customers are responsible for reading and following all manufacturer instructions, warnings, weight restrictions, assembly guidance, and safety information supplied with a product.

SpotDeals.co.uk is not responsible for damage or injury caused by misuse, improper assembly, unauthorised modifications, failure to maintain a product, or failure to follow the manufacturer’s instructions, except where liability cannot legally be excluded.

Manufacturer Warranties

Some products may include a manufacturer’s warranty. Any manufacturer’s warranty is provided in addition to, and does not replace, your statutory consumer rights.

Limitation of Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

To the extent permitted by law, SpotDeals.co.uk will not be responsible for indirect or unforeseeable losses arising from the use of our website or products.

Website Use

You must not misuse our website, attempt to gain unauthorised access, introduce harmful software, interfere with website operation, or use the website for unlawful activity.

Website content, branding, text, images, and design may not be copied or commercially used without permission, except where owned by the relevant manufacturer or another third party.

Privacy

Personal information is collected and processed in accordance with our Privacy Policy and Cookies Policy.

Changes to These Terms

We may update these Terms of Service when necessary. Changes will apply from the date the revised terms are published and will not affect orders already accepted unless required by law.

Governing Law

These terms are governed by the applicable laws of the United Kingdom. Customers retain the right to bring proceedings in any court available to them under applicable consumer law.

Contact Us

For questions about orders, products, delivery, returns, or these terms, contact us:

Email: contact@spotdeals.co.uk
Phone: 151 496 0089